Complaint Handling Procedure

St Virgil’s College an Edmund Rice Education Australia (EREA) governed school and as such is subject to the EREA Complaints Handling Policy. The EREA Complaints Handling Policy can be accessed via the following link:

EREA Complaints Handling Policy

The St Virgil’s Complaints Handling Guide, containing details of the complaints handling process at the College, can be accessed via the following link:

St Virgil's College Complaints Handling

For further information about the Policy or Guide, please contact our Complaints Manager.